Immigration team
Supporting you in the process
International students enrolled at UdeM are supported by an experienced team before they arrive on campus and during their stay. Our team’s advisors guide students through every step of their immigration process and the university's administrative requirements.
Contacting the team
Online service desk
An online service desk (code: 782422) is open during the following hours:
- Monday: 2:00 to 4:00 p.m.
- Wednesday: 9:30 to 11:30 a.m.
- Friday: 9:30 to 11:30 a.m. and 2:00 to 4:00 p.m.
Before meeting with our team, please prepare your matricule to facilitate access to your student file.
On-site service desk
Pavillon 3744, Jean-Brillant Street, Office 581
Côte-des-Neiges Metro station
Hours
- Monday: 9:30 a.m. to 12:00 p.m. / 1:00 to 4:30 p.m.
- Tuesday: 9:30 a.m. to 12:00 p.m. / 1:00 to 4:30 p.m.
- Wednesday: 9:30 a.m. to 12:00 p.m. / 1:00 to 4:30 p.m.
- Thursday: 9:30 a.m. to 12:00 p.m. / 1:00 to 4:30 p.m.
- Friday: 9:30 a.m. to 12:00 p.m. / 1:00 to 4:30 p.m.
Communicating by email
- Include your student number in your email if you have one.
- Note: For reasons of confidentiality and security, we recommend that you use your school email address (your firstname.lastname@umontreal.ca) when you’re writing to any Université de Montréal service or department.