Supporting you in the process

International students enrolled at UdeM are supported by an experienced team before they arrive on campus and during their stay. Our team’s advisors guide students through every step of their immigration process and the university's administrative requirements.

In their role, immigration advisors are required to explain the legal steps you must take to ensure that your immigration status remains compliant with the requirements applicable to your activities at the Université de Montréal, as well as the possible consequences of non-compliance. In this context, the legal terminology used may sometimes sound alarming. Rest assured that our team’s role is to support you throughout your immigration process, and that information about your situation remains confidential.

Book an appointment for a specific situation

You must book a 30-minute appointment with an immigration advisor if your situation involves one of the following:

• Intention to refuse or refusal of a CAQ
• Hybrid CAQ (two programs in two different cycles pursued simultaneously)
• Refusal or rejection of a study permit or application / restoration of status
• Error on a CAQ or a study permit
• Refusal of a post-graduation work permit
• Exclusion from or withdrawal from a program
• Blocked registration or deregistration
• Change of study cycle or program
• Interruption of studies
• Student outside Canada – other situation
• Deferral of a term
• Procedural fairness letter
• Change of designated learning institution

Book an appointment | Individual consultation – 30 minutes

Appointments are available online or in person, in the afternoons. Depending on your situation, you may be required to upload certain documents to your Student Centre at least 24 hours before your appointment to facilitate the review of your file.

Unable to attend your appointment? Please cancel it as soon as possible. After two no-shows without prior notice, you will no longer be able to book an appointment during the current term.

Book an appointment for a quick question

Have a quick question about your immigration status? You can meet with an immigration advisor for a 5-minute appointment on Thursdays between 2:00 and 3:30 p.m.

Book an appointment | Quick question – 5 minutes

Visit the on-site service desk

For questions related to your immigration status that are not covered by the topics listed for appointments:

3744 Jean-Brillant St, Montréal, 5th Floor, Office 581.

Côte-des-Neiges metro station

• Monday: from 9 AM to 11 AM
• Tuesday: from 9 AM to 11 AM
• Wednesday: closed
• Thursday: from 9 AM to 11 AM
• Friday: from 9 AM to 11 AM

Please arrive before 10:30 AM to ensure you can meet with an advisor. 

The online Zoom service desk is now closed. 

Communicating by email

Email us at immigration@umontreal.ca if your request does not fall under any of the topics covered during appointments. Include your student number in your email if you have one. 

For reasons of confidentiality and security, we recommend that you use your school email address (your firstname.lastname@umontreal.ca) when you’re writing to any Université de Montréal service or department.

Protect your privacy by avoiding sharing sensitive information.